the hotel was comfortable with courteous personnel. the location in a safe area was great and pleasant. it was blocks from the beach.

The friendly staff, cleanliness, and spacious rooms with amenities in a wonderful location near casinos, bars, and the beach make this place a great choice.

Our room was simple but modern, equipped with everything we needed. It was great to be just a short 10-15 minute walk away from a charming old mansion from the early 1900s nearby. 🏰

The staff was very friendly, always on hand when needed. Location: the hotel was adjacent to the waterfront as well as the casino and the beach. Found Pueblo Rico with perfect drinks 300 feet away...

Comfortable and clean room, central location. The staff was kind. Bath products were nice. Overall I'll recommend this hotel.

We enjoyed our stay at this hotel close to everything. The location close to the casino was great. We appreciated the helpful staff in arranging transport back to the airport. The cleanliness of the hotel was impressive.

Nothing, no complaints at all.

We loved staying at this hotel! The location was perfect, just a short walk from the beautiful beach and surrounded by amazing restaurants. We enjoyed taking a leisurely stroll along the beach walk during sunset, it was truly breathtaking. The staff were friendly and attentive, making our stay even more enjoyable. The room was comfortable and clean, with all the amenities we needed for a relaxing stay. We also appreciated the delicious breakfast, with fresh fruit and great coffee. this place provided enhanced comfort and quality services, making our trip unforgettable.

We highly recommend this hotel to our friends.

This hotel offers great value for money, with affordable prices and attention to detail. The staff is friendly and provides excellent service. The basic amenities in the rooms, such as a comfortable bed and hot water in the shower, contribute to a pleasant stay. Additionally, the location of the hotel near the coastline allows easy access to the beach and the nearby Casino.

A minor improvement could be made in terms of breakfast options.

The breakfast had a good variety of food and offered complementary coffee and juice. the hotel's location was great for exploring the city and was close to many tourist attractions and restaurants. the hotel staff was relatively friendly and provided decent customer service.

The hotel's infrastructure was outdated and poorly maintained. the room was small and cramped, and the bathroom was not clean enough.

The location was excellent, not right in the center of everything but just a short walk to the main beaches. I particularly enjoyed the beautiful beach walk for sunset. The staff were incredibly friendly and attentive, ensuring that everything was to my satisfaction. The basic amenities in the room were well-maintained and I had everything I needed for a comfortable stay. The breakfast provided each morning was delicious and provided a great start to the day.

All in all, everything was great with my stay at this hotel.

The location was great, very convenient to walk everywhere. The room had good water pressure and the bed was comfortable. We enjoyed the fact that restaurants were nearby.

The air conditioner in our room was turned off overnight and it was extremely hot. When we complained, the staff did nothing to help us and charged us for the room anyway.

This hotel is in a fantastic location with plenty of good restaurants nearby and a beautiful beach walk for sunset. The staff was helpful in arranging transport back to the airport and all amenities were very close to the waterfront. The rooms were clean and comfortable, with great views from the balcony. The bathroom was spacious and had all toiletries provided. The breakfast each morning was delicious and fresh, with plenty of options to choose from. The hotel also had a cosy restaurant serving cold breakfasts. The WiFi was fast and readily available throughout the hotel. a great experience!

Some issues with slow service were reported in previous reviews.

I recently had a fantastic stay at a hotel in Vina del Mar. the location was excellent - just a short walk to the beautiful beach and surrounded by a variety of restaurants. Secondly, the staff were incredibly helpful and friendly, going above and beyond to ensure our needs were met. Lastly, the rooms were comfortable and clean, with all the basic amenities we needed. Oh, and I must mention the delicious breakfast provided each morning - a great way to start the day! All in all, it was a great value for money experience.

All was great, no improvements needed.

Convenient location near restaurants, shops and beach. Clean, comfortable rooms with useful amenities. Friendly and helpful staff. Restaurant in-house.

Nothing, no complaints at all.